Ordering & payment
Add the parts you need to your cart, check out as a guest or sign in, and pay securely. You will receive an order confirmation email straight away.
No, guest checkout is available. An account lets you track orders, save addresses, use My Garage and reorder faster.
The available payment options are shown at checkout. All payments are processed over an encrypted connection and we never store your full card details.
Prices are shown before GST. For deliveries within Australia, 10% GST is added at checkout and itemised before you pay. Orders delivered to New Zealand are GST-free.
Contact us as soon as possible with your order number. If your order has not been dispatched we can usually update or cancel it free of charge.
Yes. Workshops and businesses can apply for a trade account with contract pricing, quotes and credit terms. See the Trade accounts page.
Fitment & compatibility
Use the Vehicle Finder to choose your vehicle, or save it to My Garage. We then show parts matched to your vehicle. Always check the part numbers and fitment notes on the product page.
My Garage lets you save the vehicles you own to your account, so every visit starts with the parts that fit them.
Contact us with your vehicle's make, model, year and, ideally, VIN or build plate details. We will confirm the right part before you order.
If a part we showed as compatible with your selected vehicle does not fit, contact us within 30 days. We will arrange the return at our cost and send the correct part or refund you.
Shipping & delivery
We ship Australia-wide and to New Zealand.
Standard shipping starts at $12.95 and is free on Australian orders over $199 ($249 for WA, NT and TAS). Express options and New Zealand rates are on the Shipping & Delivery page.
Orders are dispatched within 1–2 business days. Standard delivery in Australia takes 3–7 business days; express takes 1–3. Remote areas and New Zealand take longer.
Use the tracking link in your dispatch email, visit the Track your order page, or check your dashboard if you have an account.
Returns & warranty
You can return most unused items in their original packaging within 30 days of delivery. See the Returns & Refunds page for details.
Contact us with your order number and photos. You are entitled to a repair, replacement or refund under the Australian Consumer Law, and we cover the return shipping.
All parts are covered for 12 months from delivery against manufacturing defects. Some brands offer longer manufacturer warranties, shown on the product page.
Approved refunds are issued to your original payment method within 5–10 business days of us receiving your return.
